Personal and Civil Documentation Services4 min readUpdated July 2026

Filing an RTI Application Online (Step-by-Step Guide)

Get public records and government information under the Right to Information Act, 2005. Professional drafting, filing, and appeal tracking support.

Tirth Inamdar, founder of Inamdar Legal

Tirth Inamdar

Founder · Inamdar Legal

Founder-reviewed legal guidanceSurat · India · Global clients

Quick answer

An RTI application can be filed online via the central portal (rtionline.gov.in) for central ministries or through state-specific portals for state departments. The official application filing fee is Rs 10 (completely waived for citizens below the poverty line who present a BPL card). The Public Information Officer (PIO) must respond to the request within a statutory deadline of 30 days (or within 48 hours if the information concerns the life or liberty of a person). If the PIO rejects the query or fails to reply, the applicant can file a First Appeal within 30 days, followed by a Second Appeal to the Information Commission within 90 days.

The Right to Information (RTI) Act, 2005, is a landmark legislation that empowers citizens of India to seek information from public authorities. Whether you want to check the status of your land records, inquire about delayed government recruitments, inspect public works, or access file notings on administrative decisions, you have a statutory right to request this information. The process has been simplified via online portals. However, writing vague questions or seeking opinions rather than factual records leads to rejection by Public Information Officers (PIOs). At Inamdar Legal, we help citizens draft precise, legally sound RTI queries, identify the correct SPIO/CPIO, and navigate the appeals process.

Quick Answer

  • 01Official Application Fee: Rs 10 (nil fee for BPL card holders).
  • 02Statutory reply window: Within 30 days of receipt of the application by the department.
  • 03Emergency window: Within 48 hours if the request concerns life or liberty of a person.
  • 04Appeals: First Appeal within 30 days to the FAA; Second Appeal within 90 days to the Central/State Information Commission.

What Information Can You Request under RTI?

Under Section 2(f) of the RTI Act, you can request information in any form, including records, documents, memos, emails, opinions, advices, press releases, circulars, orders, logbooks, contracts, reports, papers, samples, models, and data material held in electronic form. You cannot ask the PIO for their opinion, or ask 'Why' a decision was made. You must ask for the 'Records' or 'Files' containing those decisions.

The RTI Appeal Hierarchy and Timelines

If your RTI is ignored or rejected, the law provides a two-tier appeal system to enforce compliance:

Appeal StageHearing Officer / BodyFiling DeadlineStatutory Decision Timeline
First Appeal (Section 19(1))First Appellate Authority (Senior Officer)Within 30 days of rejection or expiryWithin 30 to 45 days
Second Appeal (Section 19(3))Central/State Information CommissionWithin 90 days of FAA orderNo fixed limit (typically 6-12 months)

Critical Section 8 Exemptions from Disclosure

The RTI Act protects certain categories of information from disclosure under Section 8(1). SPIOs will reject your query if it falls under these areas: - National Security: Information that prejudicially affects the sovereignty, integrity, or security of India (Section 8(1)(a)). - Third Party Personal Info: Personal information of an individual that has no relation to any public activity, unless there is a larger public interest (Section 8(1)(j)). - Intellectual Property: Trade secrets, commercial confidence, or intellectual property whose disclosure would harm the competitive position of a third party (Section 8(1)(d)).

State-Specific Notes: Gujarat RTI Online Portal

For state government departments in Gujarat (such as local mamlatdar offices, city planners, or state police), the application can be filed online via the Gujarat State RTI portal (rtionline.gujarat.gov.in). If the department is not listed online, the application must be printed, a physical Rs 10 court-fee stamp or demand draft attached, and sent by Registered Post to the concerned State Public Information Officer (SPIO). We assist clients in identifying SPIO addresses in Surat and Ahmedabad.

When to obtain a review

A review is especially useful when…

  • Need to inspect municipal records or public works in your local ward
  • Inquiring about delay in receiving government documents or licenses
  • Seeking details of government recruitment test marks and key sheets
  • Preparing files for administrative litigation and requiring official letters

Legal information notice

This guide is based on public records and procedures available as of the date of publication. It is not legal advice. Rules, fees, and timelines are subject to change by government authorities. Consult a qualified advocate to review your specific documentation. Inamdar Legal is based in Surat, Gujarat, and provides remote support across India.

Questions, answered clearly

Common questions

Can I file an RTI to ask for someone else's passport details?+

No. Third-party personal information is protected from disclosure under Section 8(1)(j) of the RTI Act. Such information is only disclosed if you can prove to the officer that a larger public interest is involved.

What happens if the PIO fails to reply within 30 days?+

If the PIO does not respond within 30 days, it is legally treated as a 'Deemed Refusal'. The applicant can immediately file a First Appeal before the First Appellate Authority without waiting further.

Is there any fee to file a First Appeal?+

No. There is no official government fee to file a First Appeal or a Second Appeal under central RTI rules, though some states may charge a nominal fee.

Can non-citizens file an RTI application?+

Under Section 3 of the RTI Act, only citizens of India have the right to seek information. Corporations or foreign nationals cannot file RTI requests directly.

Can Inamdar Legal handle this remotely?+

Yes. Inamdar Legal drafts the questions, identifies the correct SPIO, and handles the online portal filing and tracking remotely from Surat. Contact us on WhatsApp +91 9106469665.

A practical next step

Need to Extract Information from a Government Department?

Avoid vague questions that SPIOs reject. Contact Inamdar Legal today to get your RTI queries drafted professionally and filed on the official portal.